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Is your iPhone suddenly not ringing or making any sound when you receive an inbound message? Have you recently missed an important text because your phone didn’t notify you? Wondering why you didn’t get an alert when someone recently texted you? No text or message notification coming in even from your favorites or in emergencies? If so, you are not alone! Several of our readers report their iPhone and iPads suddenly stop alerting them when new texts or messages arrive. Naturally, this issue causes a lot of trouble for folks, especially when missing those critical messages from family, friends, and workplaces. It’s really frustrating when you never hear your texts! This process should work for all new incoming messages, whether it’s an iMessage or an SMS text. But if you find it’s not working as it should, and your iPhone’s not alerting you to new texts, we’ve got some tips to fix it quickly! Contents
No Time? Check Out Our Video On Message Notifications & AlertsQuick tipsTry These Steps to Fix Missing Text Message Notifications or Sounds
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Repeat alerts not working for iPhone, Apple Watch, or iPad with iOS 13 and iPadOS?Unfortunately, when users updated to iOS 13, they encountered an unexpected bug–repeat alerts do not work at all, no matter what you set them to repeat for! Since updating, even when users set their repeat alerts to once or up to 10 times, iOS only sends one notification and never repeats at all. This is an issue that Apple fixed with iPadOS and iOS 13.2 updates. And if you have an Apple Watch, update to 6.1+ as well as 13.2+ on your paired iPhone. That seems to do the trick! If you cannot update at this moment, the only workaround is to change your notification banner settings from temporary to persistent. Not Seeing Your Message Notifications on Lock Screen or in Notification Center With iPadOS or iOS 12+?If you updated to iOS 12 or greater, there’s a Notification Grouping feature that bundles notifications together. So if you don’t see a notification, it’s quite possible that it’s hidden in a stack. iOS and iPadOS (for 12+) introduces this notification grouping to cut down on the clutter and chaos of individual notifications filling up your Lock Screen or Notification Center. Luckily opening your notification stacks is really easy!
Check If Your Notifications Are Set To Deliver QuietlyWith iOS 12+ and iPadOS, when you swipe to the left on a notification or notification stack, you can choose a new feature called Manage. With Manage, there’s an option to Deliver Quietly, which turns off all of those specific app’s notifications. Notifications from that app still appear in your Notification Center but they do not appear on your Lock Screen or as badge app icons, banners, and there is no chime when a new notification arrives. Deliver Quietly Feature is App Universal!Be mindful that when you silence an app’s notification via Deliver Quietly, it quiets all notifications from that specific app. Turn Off Deliver Quietly
How-To Fix Not Receiving Sound With Incoming Text MessagesCheck Your iPhone Text Message Sound Effect & Select a Text ToneYup, sometimes it’s the easy things that fall through the cracks. So let’s make sure that you selected a tone for your incoming text messages! Go to Settings > Sounds & Haptics > and scroll down to the section Sounds and Vibration Patterns. In this section, look for Text Tone. If this says None or Vibrate Only, tap it and change the alert to something you like. Use Your Text Tone Default!A couple of our readers found a quick solution, just change your text sound to the default and simple Ding or Note. Readers noticed problems with texts not consistently sounding alerts when using longer alert tones. So stick with the defaults! To update, go to Settings > Sounds & Haptics > Text Tone and change to the default, listed in parathesis such as Note (Default.) Alerts Not Sounding For Just A Few Contacts?Look at your custom settings for each contact
Look at Date & TimeIt’s always good to check that our date and time are correct and ideally toggle on “Set Automatically.” If our phone’s or iPad’s time is incorrect, this may explain why you aren’t getting notifications and alerts promptly. A mismatch with your Date&Time can cause a whole host of problems. So let’s check it out. Go to Settings > General > Date & Time and toggle on Set Automatically. If this is already on, toggle it off, wait 20 seconds, and turn it back on again. Text Message Notifications Not Working in iOS and iPadOS?Check your Message app settings for Filtering Unknown Senders and Blocked ContactsIf you are not receiving texts from folks and businesses that aren’t in your Contacts app, you likely enabled the settings for Filter Unknown Senders. This feature automatically turns off notifications for messages from people and others who aren’t saved in your Contacts. To change this setting, go to Settings > Messages and turn off Filter Unknown Senders. Take a look at your Blocked Contacts listYou may have inadvertently added someone to your blocked list. If you blocked someone in FaceTime, iMessage, the Phone app, or in the Mail app, that block is active on all those apps. So when you block a phone number or contact, messages that are sent or received by that contact won’t be delivered. Blocked contacts can still leave a voicemail, but you won’t get a notification for that voicemail. And when you block an email address from Mail, it goes to the trash folder. To look at your blocked contacts list, go to Settings > Messages. Under SMS/MMS, tap Blocked Contacts. Swipe to remove them from the blocked list. You can also find this blocked contact list in the these apps:
Often, your new text notifications appear but disappear so quickly that you may just miss seeing them. Fortunately, there’s a way to change your text banners from temporary to persistent. Persistent banners require you to take action before they disappear, while temporary banners go away after a short time on-screen. Both types appear at the top of your screen. So if you’re missing notifications, try changing to persistent banners and see if this makes a difference. Go to Settings > Notifications > Messages and just below Show as Banners, tap on the icon for Persistent. Confirm your selection by checking that the word Persistent is circled. No Text or Message Notification? Check Do Not Disturb (DND)First, check and see if you’ve accidentally (or purposefully) turned on Do Not Disturb. Go to Settings > Do Not Disturb and make sure it’s toggled OFF. Or swipe up control center and look for the crescent moon icon. If it’s highlighted, it’s on. Tap it to turn off. While you’re at it, also check Do Not Disturb While DrivingFor those using iOS 11 and above, Apple added a great feature to silence notifications for folks while driving. While handy, if DND while driving stays on, you won’t get any notifications and your screen remains dark–no alerts appear on the screen. So if you’re experiencing problems with message alerts, check that this setting isn’t inadvertently ON. Go to Settings > Do Not Disturb > and scroll down to the area marked Do Not Disturb While Driving. Your options are Automatically, While Connected to Car Bluetooth, or Manually. If set to Automatically, DND is active when it detects motion similar to driving, even if you’re a passenger! For that reason, we recommend setting it to Manually and toggling on and off via Control Center. To quickly access DND while driving, swipe on Control Center and locate the car icon. If it’s highlighted, it’s on. Tap to turn off. If you don’t see this setting in the Control Center, open your Control Center Settings and add it to Customize Controls. Contact Specific Do Not DisturbIf you notice that only specific contacts don’t show or play alerts, then make sure Do Not Disturb isn’t on for that particular contact. To check, scroll through your messages and look to the left of each conversation’s name. If you see a crescent moon icon next to the contact, you’ve somehow activated Do Not Disturb Mode for that person/contact. Check if you accidentally turned on Hide AlertsSometimes the crescent moon icon doesn’t even show up when DND is activated for a single contact, so it’s a good idea to check that contact, even if you don’t see the crescent moon. Tap the Message thread and then tap on the name at the top. Edit the contact’s details by pressing the “i” and turn OFF Hide Alerts (or Do Not Disturb.) Alternatively, if you already know which contacts’ texts are not alerting, tap on a message from the contact and press the “i” and toggle OFF Hide Alerts (or for previous iOS versions, Do Not Disturb.) Look at BluetoothIf you’ve recently connected to a Bluetooth device, sometimes that connection remains and iOS sends alerts to it rather than your iPhone or iDevice. To check, go to Settings > Bluetooth and check if any of your Bluetooth devices are connected and routing sound. If so, disconnect or unpair that Bluetooth device. Alternatively, if you’re not currently using any Bluetooth device, disconnect devices by swiping up Control Center or turn Bluetooth off by going to Settings > Bluetooth > Off. Paired with an Apple Watch?If your iPhone pairs to an Apple Watch, by design your paired iPhone does not chime when a new text arrives. Instead, Apple routes your alerts to your Apple Watch, especially when the iPhone is locked. As of now, there is no option to play a sound alert on BOTH your Apple Watch and your iPhone at the same time. It’s one or the other, based on the locked status of your phone. The rule of thumb is if your phone is unlocked, notifications go to the iPhone. If your phone is locked, notifications go to your watch. If you’re experiencing a problem with notifications not routing to your Apple Watch correctly, it’s best to unpair and then repair your Apple Watch to your iPhone. iMessage Enabled on Your Mac?For some folks enabling their Messages app on their Macs was somehow blocking notifications going to their iPhones! Open Messages on your Mac, then navigate to Messages > Preferences and uncheck the box marked Enable this account. This doesn’t remove your Apple ID from messages but rather deactivates Messages from sending or receiving. Check Your Side or Ring/Volume (Mute) SwitchMost of our iDevices come with a side switch that mutes audio. So take a look at your device’s Ring/Volume (iPhone) or Side Switch (some iPad models) and toggle it OFF. Ring/Silent (iPhone only)
Side switch (certain iPad models)
In certain situations, your iDevice still alerts you EVEN WHEN muted (like alarms and calls from Favorites), so even if your iDevice appears to have mute off, it’s a good idea to verify that. Can’t Move the Switch?Check for debris, grease, lint, or dirt around the inside or outside of the switch and clean with a soft microfiber cloth to remove anything. Saved by the Bell!Control Center offers an easy way to check that Silent Mode isn’t activated. Swipe Up Control Center and look for the Bell icon. If it’s highlighted and shows a line through it, silent mode is ON. Tap it to disable, and your notification sounds should return. Change What Sends & ReceivesGo to Settings > Messages > Send & Receive. Look under the section: iMessage At Can reach you. If checked, deselect your email address. Select only your phone number and see if that solves the problem. Turn Notifications ONIt’s common to turn notifications off inadvertently. So best to make sure they are indeed on. Check Settings > Notifications > Messages > Toggle ON Allow Notifications. Next, make sure you choose an excellent alert sound. Go to Settings > Sounds > Text Tones. And pick an alert sound that you like and that you’ll definitely hear. For older iOS versions, visit Settings > Notifications > Messages > and Turn OFF Show in Notification Center. Restart your iDevice and then turn Show in Notification Center back ON. Toggle Message Notifications Off and then Back OnReturn to Notifications > Messages and toggle OFF. Then turn off your iDevice and turn it back on. Then turn notifications back on for messages, and it often fixes the problem. No notifications or alerts when the phone is locked?Not getting notified of messages coming in when iPhone or another iDevice is locked? If you don’t see or hear any alerts when your iPhone or iDevice locks (display sleep mode,) enable the Show on Lock Screen setting. Go to Settings > Notifications > Messages and verify that Show on Lock Screen is toggled on. For sound alerts, also check that Settings > Notifications > Messages > Sounds has an alert type selected and does not display None or Vibrate Only unless that’s the setting you want. Check Your Lock Screen Allow Settings
Reset Network SettingsSometimes your network needs a refresh which in turn refreshes your connections to Apple’s Messages server. So let’s reset your network settings by going to Settings > General > Reset > Reset Network Settings. Don’t worry; this action DOES NOT impact your data, including apps, photos, documents, files, and so forth. It does wipe out any WiFi passwords, so write those down before you reset your network settings. Update Your DNS ServersAnother option is to change your DNS settings from your local ISP to Google’s Public DNS. Go to Settings > WIFI > Tap on Your Network Name > Configure DNS > Manual > Add Server. Then type in 8.8.8.8 and 8.8.4.4 and press Save. If deleting your current DNS Servers, write those numbers down, so you have them if needed. For more information on changing DNS Servers, see this article. Switch it Up!Another option is to change the way your device connects if that’s available on your iDevice. If you’re using WiFi, try turning it off and connecting via Cellular Data. Or vice-versa—connect to WiFi instead of Cellular Data. Changing the way we connect often jump-starts our devices and gets notifications and alerts back in business! Ask Someone to CallAdmittedly, we aren’t sure why this works, but it often does! Ask someone to call you using the Phone App. When the call shows up on-screen, toggle the side switch or mute button back and forth a couple of times, landing in the OFF position (no orange.) Try A Settings ResetIf none of the tips work for you, let’s try and reset all your iPhone or iDevice settings. Don’t worry; this action DOES NOT impact your data. But it does return all your personalized settings to defaults, meaning you need to re-enter things like passwords, Touch ID fingerprints, WiFi passcodes and so forth. So, yup, it’s very time-consuming, but many of our readers report it works. Go to Settings > General > Reset > Reset All Settings When in Doubt, Restart!If nothing helped thus far, restart your iDevice by pressing the power button and sliding it off. Then turn on as usual. If that doesn’t help, try a forced restart
A forced restart is a hardware level restart of your device. It immediately cuts power and interrupts all processes. That means it clears what’s in the RAM, which in turn often fixes minor issues. And don’t worry, there’s no data loss–all your apps, games, photos, documents and login settings remain as is! After performing a forced restart, make sure you check your Notification Settings to ensure everything is set-up as you want. Sometimes a forced reboot changes specific settings back to defaults. So the best insurance is to double or even triple check! We love to hear from our readers and viewers! And many of them discover additional tips and tricks that helped them overcome these issues. Check out all our great reader advice below. Reader Tips
For most of her professional life, Amanda Elizabeth (Liz for short) trained all sorts of folks on how to use media as a tool to tell their own unique stories. She knows a thing or two about teaching others and creating how-to guides! Her clients include Edutopia, Scribe Video Center, Third Path Institute, Bracket, The Philadelphia Museum of Art, and the Big Picture Alliance. Elizabeth received her Master of Fine Arts degree in media making from Temple University, where she also taught undergrads as an adjunct faculty member in their department of Film and Media Arts. Why is my phone not notifying me when I get text messages?Check Notification Settings of Messages App
You can check notification settings from System Settings > Apps and Notifications > Apps > Messages. Then click on the Notifications option and make sure All Messages notifications is toggled on. Also, Android supports multiple channels for notifications.
How do I get text alerts on my iPhone 12?From the Settings screen, select Notifications > scroll to and select Messages > edit your Messages notifications as desired. Note: Learn more from the Apple website: https://www.apple.com/ios/messages/.
Why am I not getting text notifications on my new iPhone?Tap “Notifications” > “Messages” on the Settings app. Step 3. Make sure the “Allow Notifications” option is turned on. And you can also specify the alerts location, banner style, sounds here.
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