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Before you beginClearing your web browser's cache, cookies, and history may remove data such as the following:
While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first. If you are unable to do so, see Troubleshooting alternatives below. For details about browser cache, cookies, and history, see:
Notes:
Troubleshooting alternativesIf you need to clear your cache, cookies, and history for troubleshooting purposes, but aren't yet prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution:
Mobile browsersAndroidThe steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:
Chrome for Android
Safari for iOS
Chrome for iOS
Desktop browsersChrome
Firefox
Microsoft EdgeImportant: Microsoft Edge Legacy support ended on March 9, 2021. If you still have Edge Legacy, UITS recommends installing the new Chromium-based Microsoft Edge by running Windows Update.
Opera
Safari 8 and later
If you can't access some IU websites or online servicesIf you experience problems accessing a secure IU website or service, try these troubleshooting tips. This is document ahic in the Knowledge Base. Should I delete browser cache?It is a good idea to clear your browser cache because it: prevents you from using old forms. protects your personal information. helps our applications run better on your computer.
Where is the Clear cache button?Android browser: Go to Menu > More > Settings or Menu > Settings > Privacy & Security. Chrome: Go to Menu > Settings > Privacy. Android browser: Tap Clear cache, Clear history, and Clear all cookie data as appropriate.
What does it mean to clear your cache?Tip: Clearing the cache simply clears temporary files. It won't erase login credentials, downloaded files, or custom settings.
How do I clear my cache and cookies?Clear all cookies. On your Android phone or tablet, open the Chrome app .. To the right of the address bar, tap More. Settings.. Tap Privacy and security. Clear browsing data.. Choose a time range, like Last hour or All time.. Check Cookies and site data and uncheck all other items.. Tap Clear data. Clear.. |